AI for e-commerce & D2C brands

Industry · E-commerce & D2C

India shops on the phone and orders on WhatsApp. We build storefronts, order bots and AI product search that turn that behaviour into revenue — live fast, India-first by default.

What we build for D2C & e-commerce

Storefronts that convert — fast Next.js sites with Razorpay/UPI checkout, built in 48 hours.
WhatsApp order bots — browse, order and pay inside the chat, in Hindi, Marathi or English.
AI product search — natural-language search and recommendations that find the right SKU.
Back-office automation — order placed → inventory update → dispatch alert → review request, hands-off.

Why brands pick Voltair

Campaigns don't wait for six-week timelines. We ship the landing page before the ad drops, wire the bot to your catalogue, and hand you a stack you fully own — Razorpay-native and built to scale with your next sale.

Services for E-commerce & D2C

The slice of what we build that fits this sector. See every service →

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AI websites in 48 hrs

Next.js · RSC
Streaming UIs
Razorpay · Stripe · Auth

ETA: 48 hrs

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AI automation

n8n workflows
Trigger → action chains
Slack / Sheets / WA

ETA: 1–2 weeks

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WhatsApp chatbots

WhatsApp Business API
Hindi / Marathi / English
Razorpay / UPI payments

ETA: 1 week

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RAG systems

Chunk → embed → retrieve
Pinecone / pgvector
Citation-grade answers

ETA: 2–3 weeks

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Smart Shopping Assistant

Recommends products by preference, skin type or use-case needs
Handles order status, returns & refund queries without human agents
Reduces support ticket volume by up to 60% through smart self-service

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AI Post-Purchase Support Agent

Handles return authorization, pickup scheduling & refund status
Escalates complex cases to agents with full conversation context
Reduces average call handling time by 40% for post-purchase issues

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WhatsApp Commerce & Order Bot

Browse catalog, order & pay entirely within WhatsApp
Order confirmation, dispatch & delivery updates sent proactively
Re-purchase nudge with replenishment offer sent 30 days post-delivery

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Product Q&A & Size Guide Bot

Answers sizing, compatibility, usage & ingredient queries 24/7
Side-by-side product comparison helps customers decide in seconds
Reduces pre-purchase hesitation that causes cart abandonment

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Abandoned Cart Recovery System

Cart abandoned → WhatsApp reminder sent within 1 hour automatically
24-hour touchpoint with social proof and best customer reviews
72-hour final nudge with a time-limited discount code to close the sale

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Review & UGC Collection Engine

Personalised review request sent 5 days post-delivery via WhatsApp
Photo & video prompts for high-value and new product launches
Positive UGC routed to marketing; negative escalated to support team

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Behavioural Email Marketing Engine

Win-back campaign sends personalised offer 60 days after last purchase
Post-purchase onboarding sequence increases repeat purchase by 35%
New arrival and restocking alerts sent to matching buyer segments

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Customer Segmentation & CLV Dashboard

Segments all customers into Champions, Loyalists, At-Risk & Lost
Triggers different retention campaigns for each segment automatically
Tracks CLV, AOV & repurchase rate by channel, category & cohort

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Product Launch & D2C Content AI

Generates product feature reels, unboxing scripts & launch captions
Repurposes customer UGC photos into branded Instagram carousel posts
Creates platform-specific content for Instagram, Facebook & Pinterest

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Marketplace Review Amplifier

Auto-responds to marketplace reviews with on-brand AI replies
Negative review alerts sent to QC team within 1 hour of posting
Positive review excerpts automatically used in retargeting ad copy

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Demand Forecasting & Inventory Engine

Predicts which SKUs will spike in demand before it happens
Automatically triggers purchase orders before stockout risk threshold
Reduces overstock and stockout costs by an average of 25% per quarter

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AI Personal Shopper & Style Advisor

Learns each shopper's style, size & colour preferences over time
Proactively recommends new arrivals matching each customer's taste
Increases average order value 20–30% via hyper-personalised upsells

How we've used AI in E-commerce & D2C

Real builds: the problem, our AI approach, the stack we used, and what changed.

[ 01 ]

WhatsApp order bot for a D2C skincare brand

Anonymised · D2C skincare brand

Challenge

Launch-day ad traffic spiked, but after-hours DMs went unanswered and checkout drop-off was high.

How we used AI

A WhatsApp order bot wired to their catalogue — browse, order and pay over UPI/Razorpay inside the chat — plus natural-language product search that maps "something for oily skin" to the right SKU.

Outcome

Orders are captured around the clock and abandoned-cart nudges recover sales overnight, with no extra support staff.

48hstorefront live

24/7order capture

Tech stack

WhatsApp Cloud API
Next.js
Razorpay / UPI
Supabase (pgvector)
Gemini

[ 02 ]

Hands-off order-to-dispatch automation

Anonymised · D2C foods brand