A WhatsApp chatbot that speaks your customer's language

India runs on WhatsApp — 500 million users, 2 billion messages a day. We build WhatsApp Business API chatbots that handle customer queries, collect leads, process orders, and answer FAQs fluently in Hindi, Marathi, and English, on the same bot.

What our WhatsApp bots do

• Answer FAQs from your own knowledge base (RAG-grounded, zero hallucination)
• Collect and qualify leads — name, budget, requirement — before routing to a human
• Process orders and accept UPI / Razorpay payments inside the chat
• Send appointment confirmations, reminders, and follow-ups
• Escalate complex queries to a live agent with full conversation context
• Broadcast campaigns with personalisation tokens (name, location, last order)

Languages supported

Our bots understand and respond in Hindi (Devanagari + Hinglish), Marathi, English, Tamil, Telugu, Bengali, and Gujarati. Language detection is automatic — the bot switches mid-conversation if the user switches.

What we handle end-to-end

• Meta Business Verification — we manage the entire approval process
• Phone number registration and WhatsApp Business Account setup
• Message template creation and Meta approval
• Conversation flow design with decision trees and AI fallback
• Payment integration: Razorpay, UPI, and Stripe for international clients
• CRM sync: HubSpot, Zoho, Salesforce, or custom webhook
• Analytics dashboard: message volume, drop-off rates, CSAT

Pricing

WhatsApp chatbot builds from ₹1.5L including Meta verification, 3 conversation flows, and 30 days of post-ship support. RAG-grounded bots (with a custom knowledge base) from ₹3L.

FAQs

How long does Meta Business Verification take?

Typically 3–7 business days for verified businesses. We manage all communications with Meta on your behalf and have templates pre-approved for common Indian business categories.

Can the bot handle voice messages on WhatsApp?

Yes — it can receive WhatsApp voice notes and transcribe them to text so the bot understands and replies. (For outbound AI voice calls and IVR, see our Voice Agents & IVR Automation service.)

Does the chatbot work with my existing CRM?

We integrate with HubSpot, Zoho, Salesforce, Leadsquared, and Freshdesk natively. Custom integrations via webhook for any other system.