WhatsApp appointment & reminder bot for a multi-clinic group
Anonymised · multi-clinic group
The front desk was overwhelmed by booking calls and no-shows were eating into revenue.
A WhatsApp bot handles booking, confirmations and reminders, while a RAG patient-FAQ assistant answers only from the clinic's approved protocols — every reply cited.
Routine scheduling and FAQs run themselves, so staff focus on the patient in the room.
- WhatsApp Cloud API
- Supabase (pgvector)
- Gemini (RAG)
- Next.js

