Automated voice agents and smart IVR systems that understand and assist.

Go beyond basic chatbots with advanced voice agents and intelligent IVR systems. Our solutions leverage cutting-edge AI to understand natural language, handle complex queries, and provide seamless customer experiences in multiple Indian languages, reducing call volumes and improving satisfaction.

What you get with our Voice Agents

Voltair Tech designs and deploys custom voice AI solutions tailored to your business needs. These agents can handle a wide range of tasks, from answering FAQs to qualifying leads and automating routine calls, freeing up your human agents for more complex interactions.

Key Features:

• Multilingual Support: Our voice agents are trained to understand and respond fluently in Hindi, Marathi, and English, catering to India's diverse linguistic landscape.
• Natural Language Understanding (NLU): Advanced NLU ensures your voice agent accurately interprets user intent, even with varied accents and phrasing.
• Smart IVR Automation: Transform your traditional IVR into an intelligent system that can answer questions, route calls based on intent, and even complete transactions without human intervention.
• 24/7 Availability: Provide round-the-clock support, ensuring your customers always get an immediate response, regardless of business hours.
• Seamless Integration: Our voice agents can integrate with your existing CRM, ticketing systems, and databases to provide personalized and context-aware interactions.
• Lead Qualification & Collection: Automate the initial stages of lead qualification, gathering essential information before handing over to a sales representative.
• Customer Self-Service: Empower customers to find answers, check order statuses, or manage appointments through voice commands, improving efficiency and reducing operational costs.

How it works

We work with you to define the scope and capabilities of your voice agent. This includes identifying common customer queries, desired actions, and integration points. We then build, train, and deploy the AI model, ensuring it meets your performance and accuracy requirements before going live. Post-deployment, we offer monitoring and iterative improvements to keep your voice agent performing optimally.

Why choose Voltair Tech?

As a Mumbai-based AI build studio, we understand the nuances of the Indian market. Our voice solutions are built for production environments, focusing on reliability, scalability, and compliance with local regulations like the DPDP Act 2023 for data handling.