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Home / Industries / Financial Services

AI for financial services

Industry · Financial services

Fintech moves fast but can't afford to be loose. We build support copilots, KYC flows and fraud-aware automations with audit-friendly guardrails — AI you can put in front of regulated workflows.

Financial Services

What we build for fintech

  • Support copilots that answer customer queries from your real policies, with escalation built in.
  • KYC & onboarding flows with document extraction and verification automation.
  • Fraud-aware automations — anomaly alerts routed to the right desk in seconds.
  • Audit-friendly guardrails — PII redaction, prompt-injection defence, and logged, reviewable outputs.

AI you can defend in an audit

Every LLM touchpoint we ship is grounded, logged and guard-railed, so your compliance team can trace exactly what the model saw and why it answered the way it did.

Services for Financial Services

The slice of what we build that fits this sector. See every service →

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Custom AI software

  • LLM integrations
  • Tool-use agents
  • Eval + guardrails
ETA: scoped
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AI automation

  • n8n workflows
  • Trigger → action chains
  • Slack / Sheets / WA
ETA: 1–2 weeks
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WhatsApp chatbots

  • WhatsApp Business API
  • Hindi / Marathi / English
  • Razorpay / UPI payments
ETA: 1 week
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Policy & Investment Q&A Bot

  • Trained on complete product range, T&Cs & rate cards
  • Answers premium, coverage & expected-returns queries 24/7
  • Reduces advisor time on repetitive product explanations by 50%
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AI Lead Qualifier & Callback Agent

  • Automated callback within 60 seconds of form submission — zero drop
  • Asks risk profile, investment horizon & ticket size before advisor step
  • Books advisor appointment automatically for qualified prospects
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Renewal & Portfolio Update Bot

  • Renewal reminders sent 30, 15 & 3 days before policy expiry date
  • SIP auto-debit reminders & monthly portfolio statements delivered
  • Real-time claim status updates and document requirement checklists
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Compliance & Tax Advisory Bot

  • Trained on SEBI, IRDAI, income tax & your compliance documentation
  • Answers 80C, capital gains & claim eligibility queries instantly
  • Saves advisors 3–5 hours per week on repetitive advisory calls
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Digital KYC & Client Onboarding

  • Client submits Aadhaar, PAN & income proof via WhatsApp or portal
  • AI extracts, validates & routes documents to compliance team instantly
  • CRM updated with status; missing document reminders auto-sent
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Advisor Performance Dashboard

  • Lead source tracked to identify top-converting acquisition channels
  • Renewal pipeline with predicted churn risk highlighted for action
  • Advisor-wise scoring with daily recommended action list generated
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Client Lifecycle & Education Email Drip

  • New client onboarding sequence explains portfolio and next steps
  • Monthly market commentary and product update newsletters to all clients
  • Cross-sell campaigns triggered at specific portfolio value milestones
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360° Client Portfolio Intelligence

  • All products, renewal dates & advisory touchpoints in one dashboard
  • AI flags cross-sell and upsell opportunities by client segment & lifecycle
  • Pipeline value, pending KYC & renewal collection tracked live
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Financial Trust & Thought Leadership AI

  • Creates market commentary, tax-saving tips & product explainer posts
  • Builds advisor profile content, client success story posts & product reels
  • Consistent content schedule builds brand trust and drives inbound enquiries
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Client Testimonial & NPS Engine

  • NPS survey triggered after policy issuance, claim settlement & milestone
  • Positive responses converted to Google reviews and testimonial cards
  • Promoters automatically asked for referrals via WhatsApp after positive NPS
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Client Churn & Policy Lapse Predictor

  • Alerts advisor 60 days before predicted lapse for proactive retention call
  • Segments at-risk clients by risk level, product type & advisor assigned
  • Predicted churn value quantified so advisors prioritise by revenue impact
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AI Financial Goal Planner Bot

  • Client inputs goals, timeline & risk appetite → personalised plan output
  • Recommends specific products from your portfolio for each financial goal
  • Tracks goal progress and nudges clients when allocations drift from plan

How we've used AI in Financial Services

Real builds: the problem, our AI approach, the stack we used, and what changed.

[ 01 ]

Support copilot grounded in real policies

Anonymised · payments startup

Challenge

Agents answered policy questions inconsistently, and compliance needed every answer traceable.

How we used AI

A copilot that answers from the company's actual policy docs with built-in escalation, PII redaction and prompt-injection defence — every output logged.

Outcome

Faster, consistent replies the compliance team can defend in an audit.

100%outputs logged
Tech stack
  • Gemini (RAG)
  • Supabase (pgvector)
  • Next.js
  • PII redaction / guardrails
[ 02 ]

KYC & onboarding document automation

Anonymised · lending platform

Challenge

Manual document checks slowed onboarding and let errors slip through.

How we used AI

Document extraction and verification that reads KYC docs, flags mismatches and routes only exceptions to a human.

Outcome

Cleaner onboarding with the team reviewing just the edge cases.

24/7KYC checks
Tech stack
  • Custom AI software
  • n8n
  • Gemini
  • Supabase

Tell us what you want to build for Financial Services.

WhatsApp +91 70210 00764 · email business@voltairtech.com · start a project →

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